How can I access documents in the Trust Center?
To access documents in our Trust Center, simply visit our dedicated Trust Center page on our website. You’ll find all publicly available documents organized by category (e.g., Security, Compliance, Privacy). No login is required for general documents. If you’re looking for restricted documents, you may need to submit a formal access request via the provided form, which we’ll review within 2 business days.
How do I subscribe to updates or notifications about new Trust Center documents?
You can subscribe to updates by clicking the 'Subscribe' button on the Trust Center homepage. Enter your email address, select the categories you’re interested in (e.g., Security Reports, Privacy Policies), and confirm your subscription. You’ll receive an email notification whenever new documents are published in your selected categories. You can manage your subscriptions anytime by clicking the link in your confirmation email.
What are the NDA requirements for accessing restricted Trust Center documents?
Restricted documents in our Trust Center require you to sign a Non-Disclosure Agreement (NDA) before access is granted. The NDA outlines your obligations to keep the information confidential and use it solely for the purpose of evaluating our services. You’ll receive the NDA via email after submitting an access request. Once signed and returned, we typically process access within 3-5 business days. If you have questions about the NDA terms, our support team is happy to assist.